Customer Care - Frequently Asked Questions
Where can I find out about your Website Security?
We have details on our website (See our Security Promise)
Recently we were given one of your catalogues & would like to
place an e-mail order, if that is acceptable?
We would be pleased to receive your e-mail order. On receipt, in
order to maintain security, we will contact you by phone to request
your credit card details and delivery address requirements, the order
would then be processed and despatched by UPS
(United Parcel Services).
Do you sell air operated or electrical torque wrenches?
Yes both air & electronically operated torque wrenches are
available.
Do you have any plans to open branches in other countries?
Yes. As new branches are opened, whether overseas or in the UK,
details will be published on our web site. See our list of
branches
We have several of your products that do not have material safety data sheets, can we load them electronically from your web site, if so how?
CoSHH Data sheets can generally be downloaded directly from the "Detail Pages" of relevant products on our website. If you have the Cromwell Product code for the item, type this into the search box, this will take you to the "Quick Search Results" page. Click the INFO button - you will be directed straight to the page containing a link to a PDF of the data sheet.If for any reason this does not give the information required please email us and we will obtain the necessary details on your behalf. Please go to our Q and A form.
