Delivery


DELIVERY TIMES

We offer same day despatch for stocked products.

Online Orders - Order before 5pm, Monday to Thursday and before 3:30pm, Friday, to guarantee same day despatch.

Telephone and Email Orders - Order before 4:30pm, Monday to Thursday and before 3:30pm, Friday, to guarantee same day despatch.

During Bank Holidays please allow 1 additional day for despatch times.

ADDITIONAL CHARGES

We offer FREE delivery on orders over £30* with a £4.99 delivery charge on orders under £30.

If you would like further help or information on carriage charges or deliveries please contact our Customer Care Team on 0800 022 4455 or email customercare@cromwell.co.uk

PLEASE NOTE

Most of our deliveries are despatched via a contracted carrier who requires a valid signature from a person as proof of delivery. If nobody is present at the time of delivery, a calling card will be left advising if a further attempt is to be made or giving contact details of the carrier’s local depot in order for you make alternative arrangements.

BANK HOLIDAY SERVICE UPDATE

Although we will not be making deliveries on Bank Holidays, our Customer Service team are still available should you need anything during this time.