Delivery


DELIVERY TIMES

We offer same day despatch for stocked products.

Online Orders - Order before 5pm, Monday to Thursday and before 3:30pm, Friday, to guarantee same day despatch.

Telephone and Email Orders - Order before 4:30pm, Monday to Thursday and before 3:30pm, Friday, to guarantee same day despatch.

During Bank Holidays please allow 1 additional day for despatch times.

ADDITIONAL CHARGES

We offer FREE delivery on orders over £30* with a £4.99 delivery charge on orders under £30.

If you would like further help or information on carriage charges or deliveries please contact our Customer Care Team on 0800 022 4455 or email customercare@cromwell.co.uk

SAME DAY DELIVERY SERVICE*

We offer a same day courier service if you need your goods urgently.

This service is not available online so please contact our Customer Team on 0800 338877 for a price & delivery time.

*Please note: Same Day Delivery is only available for UK mainland and excludes the highlands & islands. Our Same Day Delivery Service is subject to product availability, order volume, capacity constraints and excludes hazardous items.

PLEASE NOTE

We sometimes use 3rd party carriers who require a valid signature from a person as proof of delivery. If nobody is present at the time of delivery, a calling card will be left advising if a further attempt is to be made or giving contact details of the carrier’s local depot in order for you make alternative arrangements.

BANK HOLIDAY SERVICE UPDATE

Although we will not be making deliveries on Bank Holidays, our Customer Service team are still available should you need anything during this time.