Need some support? Who should you contact?

FOR EXISTING ORDERS PLACED ON WWW.CROMWELL.CO.UK YOU CAN CHECK THE STATUS OF YOUR ORDER WITHIN MY ACCOUNT.

IF YOU HAVE ORDERED USING A CREDIT OR DEBIT CARD OR PAYPAL PLEASE CALL OR EMAIL US.

T: 0800 022 4455
E: CUSTOMERCARE@CROMWELL.CO.UK

FOR EXISTING ORDERS PLACED VERBALLY, VIA PURCHASE ORDER WITH OUR CUSTOMER SERVICE TEAM, OR VIA WWW.CROMWELL-INDUSTRIAL.CO.UK PLEASE CALL OR EMAIL US.

T: 0800 338877
E: CONTACTUS@CROMWELL.CO.UK

PLEASE CONTACT OUR DEDICATED CONTRACT CUSTOMER TEAM BY EMAILING TO:

E: NA-CUSTOMERSERVICES@CROMWELL.CO.UK

IF YOU ARE AN OVERSEAS CUSTOMER, PLEASE CALL OR EMAIL US.

T: +44 (0)116 257 8304
E: INTERNATIONALSALES@CROMWELL.CO.UK

TO TALK TO SOMEONE ABOUT YOUR INVOICE, PLEASE CALL OR EMAIL US.

T: 0844 561 0942
E: ARQUERIES@CROMWELL.CO.UK

IF YOU ARE A SUPPLIER WITH A PAYMENT QUESTION, PLEASE CALL OR EMAIL US.

T: 01162 00 1380
E: AP@CROMWELL.CO.UK

AT CROMWELL, WE TAKE OUR CUSTOMERS EXPERIENCE VERY SERIOUSLY, IT’S AT THE HEART OF WHAT WE DO. WHILST WE HOPE YOU NEVER EXPERIENCE A PROBLEM WITH OUR PRODUCTS OR SERVICE, WE APPRECIATE THAT OCCASIONALLY THINGS GO WRONG BUT WE BELIEVE AT CROMWELL THIS GIVES US AN OPPORTUNITY WITH YOUR FEEDBACK TO PUT IT RIGHT.

IF YOU HAVE A GENERAL ENQUIRY THAT YOU HAVEN’T BEEN ABLE TO RESOLVE VIA OUR CUSTOMER SERVICE TEAMS OR YOU SIMPLY WANT TO LET US KNOW ABOUT YOUR EXPERIENCE, GOOD OR NOT SO GOOD, YOU CAN EMAIL OUR CUSTOMER RESOLUTION TEAM.

E: CUSTOMERRESOLUTION@CROMWELL.CO.UK

WE’D LOVE TO HEAR FROM YOU

T: 0800 338877
E: CUSTOMERCARE@CROMWELL.CO.UK

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