Whether you have a question about an order, a product, your account – or anything else, our friendly, knowledgeable teams are on hand to help.

Frequently Asked Questions

Please call our Customer Service Team on 0800 338877 (option 3) to discuss your return – or email contactus@cromwell.co.uk.

Online account – just log in here and you can track your order using your order reference number.

Trade accounts – call our Customer Service Team on 0800 338877 (option 3) and we’ll be happy to help you.

Please contact our Customer Service Team on 0800 338877 (option 3) or email contactus@cromwell.co.uk to discuss your requirements.

Yes – please contact our International Team on 0116 288 8000 or email international@cromwell.co.uk.

Yes - If you have an online account, just log in here and you can download and send the invoice to yourself.

Please contact our Customer Service Team on 0800 338877 (option 2) or email contactus@cromwell.co.uk to discuss your requirements.

Yes - All trade prices will be loaded onto your online account. For any queries contact our Customer Service Team on 0800 338877 (option 2).

You can see your local branch opening hours using our branch finder here.

Please contact our Finance Team on 0844 561 0942 or email arqueries@cromwell.co.uk and we’ll be happy to help.

Please contact our Technical Product Support Team on 0800 338877 (option 1) or email contactus@cromwell.co.uk – our experts are on hand to help.

Please go to cromwell.co.uk to see our full range, or contact our Customer Service Team on 0800 338877 (option 1) and we’ll help you find exactly what you need.