The benefit of our expertise

With a team of experienced technical specialists operating nationwide, we’re here to support your business with practical expertise that delivers real improvements in cost and performance.

Our general technical support staff are ready and willing to answer your queries, large or small. And our dedicated, highly qualified metalworking and PPE experts are committed to helping you find the right solution, and providing recommendations and advice to keep your operations running smoothly.

To contact our Technical Product Support Team, call 0800 338 877 and choose option 1, or email

General technical support

  • Our regional customer service support is on hand to answer technical queries and help you select the right products for the job.

  • We listen to you, our valued customers, understand your roles and needs, and are well placed to provide you with the right products, advice and solutions.

  • We also offer a wide range of product datasheets and videos on our website to help you make the right choice quickly and easily.

Metalworking technical expertise

  • Our team of time-served engineers have over 180 years’ combined metalworking experience, and are committed to helping you find the right solution.

  • We’ll work with you to understand your current set up and provide recommendations and solutions to improve efficiency.

  • We arrange, monitor and evaluate product trials and support you in rationalising product ranges.

  • Our team is fully conversant with CNC programming and tool pack design.

Health and safety technical expertise

  • With 130 years’ combined technical health and safety expertise, our dedicated Technical Safety Team is qualified to provide advice and solutions to ensure you’re compliant and up to date with the latest technology and legislation.

  • We can undertake site surveys and make suggestions for improvements in safety, efficiency and performance.

  • We offer toolbox talks to educate in the correct use of PPE.

  • Our range of safety expert guides will help you understand the best safety products for your application and the required certifications surrounding them.

  • As a BSIF-approved safety supplier, we offer a complete range of fully compliant safety products to suit all environments and applications.

Whatever your technical query, talk to the experts today: